Terms of Service

Overview

These Terms of Service govern your use of the korrvell website and purchases from our store. References to “we,” “us,” and “our” mean korrvell. Please read these terms before using our website or placing an order.

Our store is hosted on Shopify, which provides the online commerce platform we use to offer products and services.

Using our website

You must have the legal capacity to enter into a purchase agreement under the laws that apply to you. You agree to use our website lawfully and not to interfere with its security or operation, introduce malicious software, attempt unauthorized access, or infringe the rights of others.

Product information

Please review each product description, size information, and available options before ordering. Product colours may appear different depending on your device and display settings. If you need clarification about an item, contact us before placing your order.

Prices and payment

Review the currency, product prices, shipping charges, and any applicable taxes displayed at checkout before completing your purchase. You agree to provide accurate payment information and authorize payment for the amount shown when you submit your order.

Prices and promotions may change for future purchases. Such changes do not remove any rights you have in relation to an existing purchase.

Orders and customer information

You are responsible for providing accurate contact, billing, and delivery information. If you discover an error in your order details, contact us promptly.

If an order cannot be fulfilled because of unavailable stock, a pricing error, or another issue, we will contact you about the available options. Any cancellation and refund will be handled in accordance with applicable law.

Order changes and cancellations

To request a change or cancellation, contact us with your order number as soon as possible. Requests may not be possible once an order has been processed or shipped. This does not affect any cancellation rights provided by applicable law.

Shipping and delivery

For shipping availability, delivery estimates, or help with an existing shipment, contact us. Any delivery estimate communicated to you is an estimate rather than a guarantee unless expressly stated otherwise. Your statutory rights concerning delivery remain unaffected.

Returns, exchanges, and faulty items

Contact us before sending an item back, and include your order number and the reason for your request. We will explain the applicable return or exchange process. For damaged, defective, or incorrect items, include photos where possible to help us assess the issue.

These terms do not exclude or restrict rights or remedies you have under applicable consumer protection law.

Privacy

Our Privacy Policy explains how personal information is collected, used, and disclosed when you interact with our store. Please review it for information about your privacy rights and how to contact us.

Website content and third-party services

You may use our website content for your personal shopping purposes. Any other use must respect the intellectual property rights of the relevant rights holders.

Our website may include links to third-party websites or services. Those services are governed by their own terms and privacy practices.

Service availability

Our website may occasionally be unavailable due to maintenance or technical issues. Nothing in these terms excludes liability or obligations that cannot lawfully be excluded, or limits your statutory rights.

Changes to these terms

We may update these terms from time to time by posting a revised version on this page. Changes apply prospectively and do not remove rights associated with purchases already made. Where required by law, we will provide notice of material changes.

Contact

For questions about these terms or your order, email azbillbyes865@hotmail.com.

Postal contact: 241 Rue Doyon, Saint Victor QC G0M 2B0, Canada.